Service Centre

4cca85b95e6950c162e8bcf4b7cfa9e5From time to time we do get people asking us "Why should I have my machine serviced?". The answer is simple – your R A machine is a 'life-critical' unit and should be treated as such. After all, you wouldn't drive your car without checking the brakes, oil etc from time to time! An annual service of your r a flowmeter and any associated items such as four cylinder stand or pipeline system will keep all functions in good working order including calibration and hypoxic guard. Associated items of equipment such as regulators and hoses, which have MHRA regulations attached, can also be inspected and replaced where necessary. Regular maintenance will prolong the life of your machine and ensure optimum performance when in use.

Equipment Maintenance Information FAQ

How often should I have my equipment serviced?
Equipment should be serviced according to original manufacturer recommendation. In the U.K. this usually means one service visit per annum. Frequency of machine use may indicate six monthly service intervals. Medical gas hose assemblies are also inspected for wear and damage and replaced if necessary.
Do I need a pipeline check?
Where the flowmeter head is connected to a medicla gas pipeline system it may be subject to variance in operating pressures. Flowmeters can be damaged by unstable regulators delivering incorrect or fluctuating psi (pounds per square inch). The engineers carry out a leak and pressure check, also thoroughly inspecting the regulators for wear or damage, replacing where necessary. Ref: MDA/2003/016 - Medical gas regulators and flowmeters
How do I organise a service visit?
When a request to attend machine is received, the details are passed to our Service Co-ordinator. She will then identify the next available date in your area. Contact will be made, offering details of date and approximate time of day. Every endeavour is made to accommodate specific requests with regard to time of day and day of week, wherever possible. Following the service, an automatic annual visit will then be offered, unless otherwise instructed.

In February 2012, Accutron Inc confirmed R A Medical Services as their O.E.M. Service Provider and Distributor for the U.K. and Ireland – see attached Accutron letter.

Following O.E.M. service training at the Accutron factory in Phoenix, Arizona, our engineering team are now offering maintenance of the following equipment;

Ultra Flowmeter, Mobile 4 cylinder stand and the Newport flowmeter. Support and advice can be offered on the full range of Accutron products including other mounting options and scavenging components, including the new disposable Clearview nasal hoods.

R A Medical have been offering a partial range of Accutron products since 1997 and are pleased to enhance our relationship with Accutron in order to offer a better range of service and product to our customers in the U.K. and Ireland.

In February 2012, Accutron Inc confirmed R A Medical Services as their O.E.M. Service Provider and Distributor for the U.K. and Ireland – see attached Accutron letter.Following O.E.M. service training at the Accutron factory in Phoenix, Arizona, our engineering team are now offering maintenance of the following equipment; Ultra Flowmeter, Mobile 4 cylinder stand and the Newport flowmeter. Support and advice can be offered on the full range of Accutron products including other mounting options and scavenging components, including the new disposable Clearview nasal hoods.

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