About Us
R A Medical are a family based Company started by Janet & Chris Pickles in the early 90's, following Chris's redundancy from Ohmeda during the final days of that Company's presence in Steeton. Taking the extensive experience and knowedge base dating from the Cyprane years, they steadily built up a large customer base of NHS Trusts and High Street Dentistry to the present U.K. market leader position enjoyed today. The staff level has grown to meet the demands place upon it, but turnover is low, our 'oldest' member having been with us for 15 years. A old fashioned level of courteous service is offered combined with great attention to detail and this winning formula works extremely well, customers remaining with us year upon suceeding year. Product is constantly under review to ensure only top of the range items are offered, although length of placement on the marketplace is no bar - one of our flowmeters has been around from the 60's! (see Our History section) and is endearingly popular, remaining one of our bestsellers.
Our History
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Keighley has sometimes been referred to as ‘The Anaesthetic Capital of the World’. This is due to the history of anaesthetic and sedation equipment being developed and manufactured in the area. Also due to the number of Companies that have developed since for the ongoing supply and maintenance of this range of equipment. Of them all, only R A Medical Services decided to specialise in the field of Inhalation Sedation.
Meet The Team
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Rather than being a 'disembodied' voice over the telephone, our staff try and get out as much as possible, attending Conference, Exhibitions and Study Days, therefore it is possible that you may spot a familiar face on some of the website photographs. Basically divided into two areas; in-house office staff and engineering team, we operate as a team rather than individuals from the dedicated ladies who answer the phones to the engineers who attend on site. Enquiries are dealt with in a timely fashion by the best person - although, unlike some Companies where you may have to speak to many people before your query is resolved, quite often the first person to answer the phone will be able to assist you. This is due to the level of dedicated training which is a constant process.
It is our intention to eventually have individual pictures of everyone, but to start with here is a photograph of the team who manned the latest Dental Showcase Exhibition of the NEC in November 2009: From right to left: David Pickles, Joanne Rooke, Charlotte Moran, Stuart Dearing, Sharon McNeil, Chris Pickles, Janet Pickles
Useful Information
When administering Inhalation Sedation dedicated purpose-designed machines should be used. Such machines should conform to British Standards and be maintained according to O.E.M. (Original Equipment Manufcturer) guidance with regular documented servicing.
Why You Should Use Us
Whilst we understand that to some people choice of supplier is very important, it is equally true that sometimes there is no choice! The field of Inhalation Sedation equipment has always been very specialised and by the same token, quite narrow in terms of numbers of Companies offering equipment or services.
Commencing with Cyprane in the 1960's, there have only been a handful of organisations offering equipment or services (or both) in this field. Nowadays the numbers have shrunk even further. For some years now, R A Medical have been the exclusive Distributor for the Porter range of equipment, this recently extending also to the Matrx range. In addition, partly due to the level of experience and knowledge base held by us, we now hold sole Manufacturer O.E.M. (Original Equipment Manufacturer) Service Status. This applies to a wide range of units, including; Matrx MDM, RA and Digital MDM nitrous oxide/oxygen mixers (also known as Quantiflex MDM, Ohmeda MDM, Fraser Harlake MDM & Cyprane MDM), Porter MXR models C2000 & C3000. This effectively means that we are the only Company with access to spare parts and on-going training by the Manufacturer (latest training date December 2009). Letters to this effect are available and if you would like a copy, then please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request one.
Anyone requesting a service from us can do so in the sure knowledge that equipment will be maintained according to OEM specification using correct replacement parts.
A World of Knowledge
In August 1947 two talented men, who at that time were working for Coxeter and Sons decided to return North and start a Company called Cyprane Ltd. This was located in a garage in Oxenhope. The men were Bill Edmonson and Wilf Jones. They had a third sleeping partner called George Wellesley. Three years later the Company moved to larger premises in Haworth. During these years, much valuable work was done to develop the Tec range of anaesthetic vaporizers, but as the saying goes, that is another story…
